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Study of Customer Satisfaction with Learning Management Systems

 

01.03.05

Study of Customer Satisfaction with Learning Management Systems

Bersin & Associates, the only research and advisory firm solely focused on What Works(R) in enterprise learning research, today released its latest research report "LMS Customer Satisfaction 2005: An Industry Analysis of the Customer Experience." The 90-plus page study analyzes input from 660 system administrators, training managers, and executives on 24 satisfaction criteria across 15 different LMS offerings. Josh Bersin, president and founder, will present findings at Training 2005, an annual industry conference for learning professionals, on Wednesday, March 2, at the Ernest Morial Convention Center, New Orleans, at 12:45 p.m.
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Category: LMS Announcement

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